@import "https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap";:root{--primary:#4f46e5;--primary-hover:#4338ca;--secondary:#3b82f6;--bg-gradient:linear-gradient(135deg, #eef2ff, #e0e7ff, #dbeafe);--dark-bg:#0f172a;--dark-surface:#1e293b;--text-main:#1e293b;--text-muted:#64748b;--border-color:#ffffff80;--glass-bg:#ffffffb3;--radius-xl:1.5rem;--radius-lg:1rem}*{box-sizing:border-box;margin:0;padding:0}body{color:var(--text-main);-webkit-font-smoothing:antialiased;background:#f8fafc;font-family:Inter,-apple-system,sans-serif}.home-container{background:var(--bg-gradient);justify-content:center;align-items:center;min-height:100vh;padding:1rem;display:flex;position:relative}.top-nav{position:absolute;top:1.5rem;right:1.5rem}.admin-login-btn{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);color:var(--primary);background:#ffffff80;border-radius:9999px;align-items:center;gap:.5rem;padding:.5rem 1rem;font-size:.875rem;font-weight:500;text-decoration:none;transition:all .2s;display:flex;box-shadow:0 1px 3px #0000000d}.admin-login-btn:hover{background:#ffffffe6;transform:translateY(-1px)}.glass-card{background:var(--glass-bg);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border:1px solid var(--border-color);border-radius:var(--radius-xl);overflow:hidden}.main-form-card{width:100%;max-width:28rem;box-shadow:0 20px 40px #0000000d}.primary-gradient{background:linear-gradient(135deg, var(--primary), var(--secondary));text-align:center;color:#fff;padding:2rem}.primary-gradient .title{letter-spacing:-.025em;margin-bottom:.5rem;font-size:1.875rem;font-weight:700}.primary-gradient .subtitle{opacity:.9;font-size:.875rem}.form-content{flex-direction:column;gap:1.25rem;padding:2rem;display:flex}.input-group label{color:#334155;margin-bottom:.4rem;font-size:.875rem;font-weight:600;display:block}.input-group input,.input-group 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#4f46e566}.btn-submit:active:not(:disabled){transform:scale(.98)}.btn-submit:disabled{opacity:.7;cursor:not-allowed}.status-msg{border-radius:var(--radius-lg);padding:1rem;font-size:.875rem;font-weight:500}.status-msg.success{color:#15803d;background:#dcfce7}.status-msg.error{color:#b91c1c;background:#fee2e2}.status-msg.loading{color:#1d4ed8;background:#dbeafe}.dark-page{background:var(--dark-bg);justify-content:center;align-items:center;min-height:100vh;padding:1rem;display:flex}.dark-card{background:var(--dark-surface);border-radius:var(--radius-xl);border:1px solid #ffffff1a;width:100%;max-width:24rem;overflow:hidden;box-shadow:0 25px 50px -12px #00000080}.dark-header{text-align:center;border-bottom:1px solid #ffffff0d;padding:2rem}.icon-wrapper{background:#3b82f61a;border:1px solid #3b82f633;border-radius:50%;justify-content:center;align-items:center;width:4rem;height:4rem;margin:0 auto 1rem;display:flex}.icon-wrapper svg{color:#60a5fa}.dark-title{color:#fff;letter-spacing:-.025em;font-size:1.5rem;font-weight:700}.dark-form{flex-direction:column;gap:1.5rem;padding:2rem;display:flex}.dark-input-group label{color:#94a3b8;margin-bottom:.5rem;font-size:.875rem;font-weight:500;display:block}.dark-input-group input{border-radius:var(--radius-lg);color:#fff;background:#0f172a80;border:1px solid #334155;outline:none;width:100%;padding:.875rem 1rem;font-size:1rem;transition:all .2s}.dark-input-group input:focus{border-color:var(--secondary);box-shadow:0 0 0 2px #3b82f633}.btn-dark-submit{background:var(--secondary);color:#fff;border-radius:var(--radius-lg);cursor:pointer;border:none;justify-content:center;align-items:center;gap:.5rem;width:100%;padding:.875rem;font-size:1rem;font-weight:700;transition:all .2s;display:flex}.btn-dark-submit:hover:not(:disabled){background:#2563eb}.dashboard-container{background:#f8fafc;height:100vh;display:flex}.sidebar{background:#fff;border-right:1px solid #e2e8f0;flex-direction:column;flex-shrink:0;width:24rem;display:flex}.sidebar-header{background:var(--dark-bg);color:#fff;justify-content:space-between;align-items:center;padding:1rem 1.25rem;display:flex}.sidebar-title{align-items:center;gap:.5rem;font-weight:700;display:flex}.btn-icon{color:#94a3b8;cursor:pointer;background:0 0;border:none;border-radius:.5rem;padding:.5rem;transition:all .2s}.btn-icon:hover{color:#fff;background:#ffffff1a}.ticket-list{flex:1;padding:.5rem;overflow-y:auto}.ticket-item{cursor:pointer;border:1px solid #0000;border-radius:.75rem;margin-bottom:.25rem;padding:1rem;transition:all .2s}.ticket-item:hover{background:#f8fafc;border-color:#e2e8f0}.ticket-item.active{background:#eff6ff;border-color:#bfdbfe}.ticket-item-header{justify-content:space-between;align-items:flex-start;margin-bottom:.25rem;display:flex}.ticket-item-name{color:#0f172a;white-space:nowrap;text-overflow:ellipsis;padding-right:.5rem;font-weight:600;overflow:hidden}.ticket-date-badge{color:#64748b;white-space:nowrap;background:#f1f5f9;border-radius:99px;padding:.15rem .5rem;font-size:.7rem}.ticket-item-email{color:#64748b;white-space:nowrap;text-overflow:ellipsis;margin-bottom:.4rem;font-size:.8rem;overflow:hidden}.ticket-item-desc{color:#475569;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;font-size:.85rem;display:-webkit-box;overflow:hidden}.main-content{flex:1;padding:2rem;position:relative;overflow-y:auto}.detail-card{border-radius:var(--radius-xl);background:#fff;border:1px solid #e2e8f0;max-width:48rem;margin:0 auto;overflow:hidden;box-shadow:0 4px 6px -1px #0000000d}.detail-header{background:linear-gradient(135deg,#fff,#f8fafc);border-bottom:1px solid #f1f5f9;padding:2rem}.detail-title{align-items:center;gap:.5rem;margin-bottom:1.5rem;font-size:1.5rem;font-weight:700;display:flex}.detail-grid{border-radius:var(--radius-lg);background:#fff;border:1px solid #f1f5f9;grid-template-columns:1fr 1fr;gap:1.5rem;padding:1.5rem;display:grid;box-shadow:0 1px 2px #00000005}.info-block{align-items:flex-start;gap:.75rem;display:flex}.info-icon{border-radius:.5rem;padding:.5rem;display:flex}.icon-blue{color:#2563eb;background:#eff6ff}.icon-indigo{color:#4f46e5;background:#eef2ff}.icon-slate{color:#475569;background:#f1f5f9}.info-label{text-transform:uppercase;letter-spacing:.05em;color:#94a3b8;margin-bottom:.15rem;font-size:.7rem;font-weight:600}.info-value{color:#0f172a;font-weight:500}.info-value a{color:inherit;text-decoration:none}.info-value a:hover{color:var(--secondary)}.detail-body{padding:2rem}.detail-body-label{text-transform:uppercase;letter-spacing:.05em;color:#94a3b8;margin-bottom:1rem;font-size:.75rem;font-weight:600}.detail-text{color:#334155;border-radius:var(--radius-lg);white-space:pre-wrap;background:#f8fafc;border:1px solid #f1f5f9;padding:1.5rem;font-size:1.05rem;line-height:1.6}.empty-state{color:#94a3b8;flex-direction:column;justify-content:center;align-items:center;height:100%;display:flex}.empty-icon{background:#fff;border-radius:50%;justify-content:center;align-items:center;width:6rem;height:6rem;margin-bottom:1.5rem;display:flex;box-shadow:0 1px 3px #0000000d}.department-select{color:#1e293b;cursor:pointer;appearance:none;background-color:#f8fafc;background-image:url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='M6 8l4 4 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